Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • In person – return the repeat order slip from a previous prescription with the required items clearly marked (we have a drop box outside the surgery which is accessible 24/7)
  • By post – return the repeat order slip from a previous prescription with the required items clearly marked.
  • Systmone Online – using a phone or tablet
  • Jotform – email Tollerton dispensary using this form

Collecting your prescription

Provided you have given consent to send text messages, you will receive a text message advising your prescription is ready to collect once complete.

You can usually collect your prescription medication at the dispensary, after 5 working days (This excludes weekends and bank holidays). 

The current prescription charge per item is £9.90. Find out more about prescription charges (nhs.uk).

We accept cash and card payments

Questions about your prescription

If you have questions about your medicines, please complete the online request form with full details of your query and this can be reviewed by our pharmacy team.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Page last reviewed: 3 September 2026